Facilitation

Facilitation

Category
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Service
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What is

Facilitation

?

Facilitation involves the skillful art of guiding and moderating group discussions and activities to ensure effective communication, collaboration, and problem-solving.

Why

is it important?

Facilitation creates an organised and engaging environment, fostering productive group interactions, and achieving desired outcomes in a collaborative setting.

For whom

is this interesting?

Facilitation appeal not only to those organising workshops but also to those seeking to learn how to conduct them effectively within their own teams. Sometimes, an external push can make all the difference.

How

does ness approach this?

Ness places a strong emphasis on empathy and understanding the needs of the participating group. We employ innovative tools, creative techniques, and well-established practices to achieve set goals and inspire ongoing work within the team after the workshop.

What

are the desired outcomes?

Our desired outcomes is to leave participants inspired, activated, thought-provoked, and curious. We aim to spark enthusiasm, encourage action, ignite deep thinking, and cultivate a sense of curiosity among the participants. What you know, you can't unknow.

Completed projects
Roadmap co-design session with key customers at Informa Markets
Roadmap co-design session with key customers at Informa Markets
Workshop design and facilitation
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Walking session design and delivery at the Women in CX annual conference
Walking session design and delivery at the Women in CX annual conference
Workshop design and facilitation
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Customer Experience mapping and operationalisation at the Argonauts
Customer Experience mapping and operationalisation at the Argonauts
Workshop design and facilitation
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Change makers course for young girls at Project Fearless
Change makers course for young girls at Project Fearless
8-week learning program design and delivery
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Projects
From Doing to Done
Customer Experience Leadership course design
Customer Experience Leadership course design
Learning Experience Design for Women in CX Community
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Is an imposter syndrome really a thing?
Is an imposter syndrome really a thing?
Keynotes
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Exploring gender bias in yourself and around you with the Argonauts
Exploring gender bias in yourself and around you with the Argonauts
Thought elevating session
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Monthly MadeFor Talks host
Monthly MadeFor Talks host
Facilitation and keynotes
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Gender equality in the international workplace context at the Baltic Business College
Gender equality in the international workplace context at the Baltic Business College
Keynote design and delivery
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Roadmap co-design session with key customers at Informa Markets
Roadmap co-design session with key customers at Informa Markets
Workshop design and facilitation
arrow_forward
Walking session design and delivery at the Women in CX annual conference
Walking session design and delivery at the Women in CX annual conference
Workshop design and facilitation
arrow_forward
Customer Experience mapping and operationalisation at the Argonauts
Customer Experience mapping and operationalisation at the Argonauts
Workshop design and facilitation
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Service Design Management bootcamp design and facilitation at MadeFor
Service Design Management bootcamp design and facilitation at MadeFor
Commercial learning proposition design and delivery
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Digital Product Management bootcamp design and facilitation at MadeFor
Digital Product Management bootcamp design and facilitation at MadeFor
Commercial learning proposition design and delivery
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Logiscool Netherlands
Logiscool Netherlands
Strategy and Proposition Design Advisor
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Change makers course for young girls at Project Fearless
Change makers course for young girls at Project Fearless
8-week learning program design and delivery
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Customer Experience - Mindset and design at TEDx Amsterdam Impact Program
Customer Experience - Mindset and design at TEDx Amsterdam Impact Program
Workshop design and facilitation
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